Kivobag Privacy Policy
Protecting your Privacy
Kivobag (“we”, “us”, or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy (the “Policy”) applies to GoGoalShop websites that display or link to this Policy (referred to in this Policy as the “Website”).
This Policy describes the information we collect and how we use and disclose it. By visiting our Website and using our services, you are accepting the practices described in this Policy. If you do not agree to the terms of this Policy, please do not use the Website or the relevant services.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our Website. This privacy policy covers the following:
- What Information Do We Collect and Store?
- How Do We Use Your Information?
- How Do We Protect Your Information?
- How Do We Use Cookies, Advertising, and Online Tracking?
- How Do We Disclose Your Personal Information?
- How Can You Exercise Your Privacy Rights and Choices?
- Other Privacy, Security, and Legal Information
- What Is a Secure Shopping Guarantee?
- Changes to This Online Privacy Policy
- How Do I Contact You About Privacy-Related Questions?
1、What Information do we collect and store?
Our privacy policy is simple: Except as disclosed below, we don’t sell, trade, give away, or rent your personal information to any company. One of the basic principles we’ve tried to follow is to limit the information we collect from and share about you.
Personal Information
We collect and store information that you provide to us, including through the Website or our Customer Service Department, or that we receive from third parties (such as companies providing commercially available databases). For example, when you place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number, and expiration date.
If you sign up for a Kivobag account, which allows you to use the same sign-in details worldwide, we will ask for your name, email address, date of birth, and password. We will also collect the following additional information if you choose to provide it when signing up for an account: telephone number, gender, and personal preferences.
If you apply certain discount codes when making purchases, we may store the information associated with that code—such as school or veteran status—and connect it with your profile. We collect your email address and zip code if you subscribe to our newsletter, and your mobile number if you opt in to receive text messages. You may unsubscribe at any time by following the instructions in each newsletter or text message.
We also collect and store your geolocation information. Registration and personal information collection may be required in certain areas of the Website where you specifically and knowingly provide such information, such as community postings (e.g., chat or bulletin boards), suggestions, or customer service requests.
When we run a contest or sweepstakes related to our Website, it will be accompanied by a set of rules. The rules for each contest or sweepstakes will specify how the information gathered for entry will be used and disclosed, if it differs from what is described in this Policy. Personal information will only be collected if you voluntarily submit it to us or our sponsors.
Usage Information
Through your use of our Website, we gather “Usage Information,” including your IP address, browser information, and referring site domain name. We also collect information regarding customer traffic patterns and site usage to analyze and improve our Website, provide a fulfilling shopping experience, and personalize communications andoffers.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.
2、How do we use your information?
We use your personal information to:
Provide products and services you requested.
Process and ship orders, and provide customer service.
Personalize the Website, our communications, and your shopping experience.
Contact you about sales, new products, special offers, and personalized recommendations unless you opt out.
Combine your information with Kivobag Group and third-party data to improve services and offers.
3、How do we protect your information?
We use reasonable security procedures to protect your information, including:
Secure Sockets Layer (SSL) encryption during data transmission.
Storing personal information in secure environments not available to the public.
Regular monitoring for vulnerabilities.
Data Security Limitations
While we strive to protect your information, no data transmission over the Int



